By uniting the persuasive power found in the rhetorical persuasion of aristotle and the physical redirective power of jigoro kanos physical judo, this book expounds the principles of the verbal judo training program, now recognized around the world. He is now a popular lecturer and lives in albuquerque, new mexico. A language strategy for dealing with difficult people, verbal judo was designed by college professor, police officer, and martial artist george thompson. Verbal karate verbal karate is lashing outusing harmful and destructive words. Verbal judo nonverbal and verbal communication tacticsbehaviors affect conflict in a. Reversing the order makes the praise seem insincere. He created a programme in 1983 for defusing conflict and redirecting behavior with words.
The deescalation technique espoused by george doc thompson in the 1990s, inoculating officers against highstress scenarios, is making a comeback in the face of highprofile police shootings. Listen and speak more effectively, engage people through empathy the most powerful word in the english language, avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper. Verbal selfdefense, also known as verbal judo,is defined as using ones words to prevent, deescalate, or end an attempted assault. Citation formats are based on standards as of july 2010. Verbal judo 7 things never to say to anyone, and why. Citations should be used as a guideline and should be double checked for accuracy. The art of verbal judo 1661 ramblewood drive east lansing, mi 48823 517. Participants learn the skills to redirect the behavior of hostile people, to diffuse potentially dangerous situations, and to perform professionally under adverse conditions to achieve. Verbal judo is based on the art of words and how to utilize them in various situations, in everyday life. I spoke to lee fjelstad from the verbal judo institute about using spoken word to train everyone from police officers to librarians. Verbal judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. The principles of verbal judo are based on the principles of physical judo, and some of.
For those of you who are not aware of verbal judo, it provides the foundation for truly effective communication program for dealing with the public and especially people in a highly emotional state. Nonverbal communication we communicate with much more than words. Redirecting behavior with words unknown binding january 1, 1994 see all formats and editions hide other formats and editions the pages dont have any markings, tears, or bent corners. Redirecting behavior with words staying calm in the midst of conflict, deflecting verbal abuse, and offering empathy in the face of. It has been accepted for inclusion in masters theses by an authorized administrator of trace. Everyday low prices and free delivery on eligible orders. Verbal judo 1st principle of physical judo is to not resist your opponent. Thompson doc rhino is the founder of the verbal judo institute. Verbal judo or verbal selfdefence is defined more broadly in reallife usage, but the trope is defined only as stated above.
George thompson, creator of verbal judo, along with gary klugiewicz, present a new training tool for law enforcement. Redirecting behavior with words download full ebook. Verbal judo teaches you tried and tested tactics to deescalate situations, treat people with respect and professionally handle verbal resistance and abuse will king, former director of verbal judo australia. You can listen to the audio interview or read the transcript below. Verbal judo, or tactical communication, is thegentle art of persuasion that redirects others behavior with words and generates voluntaryverbal judo code 4. Verbal judo, or tactical communications, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance. The gentle art of persuasion, updated edition 9780062107701. You are not connecting with your audience and you are off target verbal karate is easybut it doesnt work in oral communication. Judo judo is a modern martial art, combat and olympic sport created in japan in 1882 by jigoro kano. The gentle art of persuasion reprint by thompson, george j. Language is a powerful tool, which in conflict can play a transformative role. Thompsons essential handbook has taught people how to communicate more confidently and persuasively.
Learn verbal judo with free interactive flashcards. It is classified as a nonfiction, personal growth, self help and communication genre. It is not just for sales, not just to make money and not just to dominate people. Verbal judo is also useful at home, and in the workplace. Verbal judo is but a new application of the willows truth.
Through an exclusive partnership with the verbal judo institute, powerphone is proud to offer dispatch judo. Burns proposes a system of verbal judo to handle verbal abuse and disapproval in a non defensive manner. Your tone of voice and other nonverbal cues are far more important. Thompson is the president and founder of the verbal judo. Verbal judo use of words to achieve professional objectives 10. Verbal judo, or tactical communication, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance. Words account for less than 10% of what youre communicating. Using verbal judo techniques, personnel will be able to explain their behavior based on recognized, professional principles. Redirecting behavior with words explores the need for an approach to conflict and verbal abuse. Verbal judo, updated edition audiobook listen instantly. George thompson shortly before his presentation on verbal judo at.
Many police officers now have this type of training as a standard to permit them to diffuse tense situation and avoid physical confrontation when possible. Petersburg, fl our officers must be as competent with words as they are with firearms. Suits a thesis submitted to the division of curriculum and instruction in partial fulfillment of the requirements for the degree of master of ed. Citations contain only title, author, edition, publisher, and year published. In verbal judo, dont ignore or dismiss a questionthats the same as resisting it. Jenkins was most recently the coauthor of miracle mon. Read verbal judo redirecting behavior with words ebooks online.
Empathy involves putting yourself in the other persons shoes to. It teaches you how important words are when dealing with any conflict, as well as guiding you to modify your own behavior in the way you see and approach conflict. Using sound verbal tactics in conjunction with staying within agency policy guidelines dramatically decrease personal and professional liability. Redirecting behavior with words by thompson phd, dr. The most recent revision led to the art of judo, begun in 1882 by dr. Scenario b in the introduction is one of many examples in which verbal judo can work for police officers. The verbal judo institute has provided training to our county for the past eleven years. Redirection of student attention using verbal and nonverbal cues by beverly kay j. Verbal judo training enable participants to use presence and words to calm offenders and others, who may be under severe emotional stress or other influences. Jigoro kano, an educator who had studied at oxford. If you need to give criticism, give it first, then praise. By uniting the persuasive power found in the rhetorical persuasion of aristotle and the physical redirective power of jigoro kanos physical judo, this book expounds the principles this is the second book written by george j. Remember, verbal judo is a way, the gentle way, to engage in tactical communication or what i call contact professionalism.
He created and crashtested verbal judo when he was a police officer on an urban beat. It is a way of using words as a way to maintain your mental and emotional safety. Its most eye catching feature is its competitive element, where the objective is to either throw or takedown an opponent to the ground, immobilize or otherwise subdue an opponent with a pin, or force an opponent to submit with a joint lock or a choke. The art of verbal judo genesee county officials association. Work to build trust, accentuate the positive and redirect the behavior, rather than. Users are able to repeat the course twice if the pass mark is not achieved. This is the essence of how verbal judo works, redirecting hostile energy directed towards you, and influencing an aggressor to think on your terms. Verbal judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether youre talking to a boss, a spouse, or even a teenager.
Epo 5 demonstrate methods to use verbal judo to decrease or eliminate. It is a pleasure to offer any form of encouragement for the. It is a way to live with dignity and power and assertiveness. See more ideas about psychology, judo and psychology facts. Security, attack, flight, excessive repetition, revised priorities. Its not about commanding that they perform a behavior, its about getting them thinking. Verbal judo, updated edition verbal judo, updated edition audiobook, by george j. Verbal karate is the use of unprofessional language, because you are using words to express your personal feelings. The way we sit, the gestures we make, the way we talk, how much eye contact we make all of these are nonverbal ways of communicating that impact the messages our words are sending. Since 1983 and until he died in 2011, he personally trained more than 700,000 individuals in tactical communications a program he developed in 1983 for defusing conflict and redirecting behavior with words. Listen and speak more effectively, engage people through empathy the most powerful word in the english language, avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the. Institute of police technology and management, university of north florida, 1994, isbn. Instead, try to move with them and redirect their energy.
Verbal judo is simply a tool, something everyone can use to enhance their communication skills. Lee fjelstad expert with the verbal judo institute, inc. A mark of 70% must be achieved in order to receive a certificate of completion. Testing conducted in this online verbal judo course is designed to reinforce the information presented. File 5 5 steps with george and lee transcription and coding. The mission of the verbal judo institute is to create a s. Choose from 73 different sets of verbal judo flashcards on quizlet. The gentle art of persuasion, as defined by its creator, george thompson. The main reason i ask them to return year after year is that the message they provide is invaluable to public employees.
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